Nbajj Privacy Policy – How Secure Is Your Data with Us

1 Introduction

Nbajj ("we", "the platform") is a trusted online gaming and betting platform for users in Bangladesh. We believe that the privacy of your personal information is a fundamental right. This Privacy Policy ("Policy") explains how nbajj collects, uses, stores, and protects your information.

This policy applies to the nbajj website, mobile app, and all associated services. By using the platform, you agree to this policy. If you do not agree with any part of it, please stop using the platform and let us know.

2 What Information We Collect

Nbajj collects information in a number of ways. Full details are provided in the table below:

We only collect data that is genuinely necessary to provide our services. Collecting unnecessary or excessive information goes against our policy.

3 Purpose of Data Use

Nbajj uses your information for the following specific purposes:

• Account Management: To create, verify, and manage your account.
• Transaction Processing: To process deposits and withdrawals securely.
• Security: To detect fraud, money laundering, and other suspicious activities.
• Customer Support: For the prompt resolution of your issues and complaints.
• Legal Obligation: To comply with applicable laws and regulatory requirements.
• Service Improvement: Analytics to improve your experience on the platform.
• Contact: To send important updates, security alerts, and service-related communications.
• Promotions (subject to consent): With your consent, to inform you of relevant offers and bonuses.

4 Data Sharing

Nbajj may share information only in limited circumstances and for specific purposes:

• Payment Provider: Minimal information is shared with mobile banking providers such as bKash, Nagad, and Rocket solely to verify transactions.
• KYC Provider: With authorized verification agencies for identity verification purposes.
• Law Enforcement: Sharing data in response to a court order or lawful government request is a legal obligation.
• Security Partners: Anonymized data used for fraud detection systems.

Your data is never shared beyond the cases listed above. Any third parties we do share data with are contractually required to uphold the same strict privacy standards.

5 Data Storage & Protection

Nbajj uses industry-leading technology to keep your data secure:

• SSL/TLS Encryption: All data transmitted on the platform is encrypted with 256-bit SSL.
• Secure Servers: Data is stored in certified, internationally compliant data centers.
• Access Control: Only authorized staff can access data, and only on a need-to-know basis.
• Regular Security Audits: Third-party security experts conduct regular system audits.
• Data Retention: After account closure, certain data is retained for a specified period as required by law, then securely deleted.

6 Cookie Policy

The nbajj website and app use several types of cookies:

• Essential Cookies: Required to maintain login sessions and keep core platform functions running. Disabling these will prevent the platform from working.
• Analytics Cookies: To understand which pages are visited and how often. This data is anonymized and used solely to improve our services.
• Preference Cookies: To remember your language, theme, and other preferences.
• Marketing Cookies (Optional): To show you relevant promotions. You have the option to opt out.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may cause certain features of the platform to stop working.

7 Your Rights

You have the following rights over your personal data:

To exercise these rights support@nbajj.imto reach us by email. We will respond within 30 days.

8 Minors' Data

Nbajj is strictly for users aged 18 and above. We do not knowingly collect any personal information from minors.

• Age is verified at the time of registration.
• If we have reason to believe a minor has created an account, that account will be suspended immediately.
• If you believe your child is using nbajj, please contact us immediately.

9 International Data Transfers

Nbajj's servers may be located internationally. If your data is processed or stored outside Bangladesh, the same level of protection still applies.

• All cross-border data transfers comply with international data protection standards.
• Data protection agreements are in place with all international partners.
• The same encryption and protection standards apply to all data in transit.

10 Third-Party Links & Services

The nbajj platform occasionally uses third-party services such as payment gateways and game providers. These services have their own privacy policies.

• When accessing third-party services, the policies of that platform will apply.
• Nbajj is not responsible for the data practices of third parties.
• We vet every service provider's privacy standards before working with them.

11 Policy Updates

Nbajj may update this Privacy Policy as needed. When changes are made:

• The "Last Updated" date at the top of this page will reflect any changes.
• For significant changes, you will be notified via SMS or in-app notification.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated policy.

We recommend checking this page regularly to stay up to date with the latest policy.

12 Contact

Contact us for any privacy-related questions, requests, or complaints:

• Email: support@nbajj.im
• Live Chat: Chat button at the bottom-right corner of the platform
• Time: 24 hours a day, 7 days a week
• Response Time: Usually within 2 business days